A wide range of training services tailored to suit you and your team

KoP training can turn all of your training needs into reality based on experience and a realistic approach, offering a wide range of training services that can fit your requirements, timescales and budget.

Getting new starters off to the right start is key to them developing good habits and not learning bad habits from existing employees who have not received the correct training. We can offer 1-1 sessions or regular classroom based sessions on an application by application basis or process by process which can also include application learning. With KoP training you are guaranteed that essential company information is included in all sessions which assures best practice and continued development.

This a great way of providing guidance and support at the point of need. We can produce interactive learning modules, ‘show me’ videos and modules which assess competency. This can be for existing enhancement training, “lunch and learn” sessions or as part of indication training.

Manuals, quick reference guides and quick guides provide the backbone for any application. Our large range of documentation can be branded to support your application, rollout, preferences and learning objectives.

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We can assist clients on specific projects and have expertise in a variety of applications typically used in Legal, Trust & Fiduciary and Fund businesses.

Our range of services can be provided onsite, or delivered remotely, to support your project. Each course would be customised to meet the training requirement of each project and client.

We take a strategic, graduated approach: what do people need to know, when do they need to know it and what is the best training format? We will provide a training plan in consultation with you which minimises disruption, and maximises utilisation, confidence, user satisfaction and capability.

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This is the most common training approach, but it can be delivered in a range of formats, including presentation-style sessions, workshops and formal ‘hands-on’ classroom courses. Each have their merits and drawbacks. We will consult with you to define the best approach for your project.

In some cases, formal classroom training is not practical. You may have users on multiple sites, tight deadlines or limited training room facilities. We can provide training remotely, via a WebEx or Skype, to meet your requirements. It’s also a great option for following up a more formal training session.

We call this ‘Proactive Floorwalking’ and we believe it is the key to success. Nothing beats the desk-side assistance given by an experienced Trainer. It is an opportunity to minimise disruption, reinforce key messages, promote time-saving features and provide 1-2-1 coaching. As with formal training solutions, we will take a strategic approach to floorwalking and identify the challenges and learning opportunities.

KoP training includes but is not limited to the following key applications:

  • Elite
  • iManage
  • InterAction
  • Microsoft Office (full suite of applications)
  • NavOne
  • Oneplace
  • PDF Docs
  • SharePoint

Where you have developed your own system or have specific business processes or software that requires training, we can learn such systems, create training guides, develop courses and deliver the courses as and when required.